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Clients Say…

 

“We have been impressed with your business focused approach to IT – you always try and resolve the business issue rather than just concentrate on the IT issue which is a refreshing change from an IT Company.  Your advice alone has saved us over £3400 this year so far.  Based on the above we would have no hesitation in recommending your services to any of our clients and contacts.”

–Alan Woods FCCA, Woods Squared Accountants

 

“The level of professionalism and service offered by Vigo IT Solutions is by far the best I have received from any company in a long time.  I would have no hesitation in recommending your company and shall certainly be using your services again in the future.”

–Jim Moody, JRM Joinery

 

“Vigo IT Solutions visited our offices to review our software usage and made various recommendations which we have implemented, saving ourselves several thousand pounds.  They acted in a professional manner, provided objective information and comment, and carried out the resulting work speedily and efficiently.  I have no hesitation in recommending them and their services.”

–Mr T Buckle MA FCII APFS, Chartered Financial Planner

 

“Earl & Co have utilised Vigo IT Solutions fully in the setting up and establishment of our IT installations as well as the ongoing IT support of our system.  At all times we have been delighted with the professional approach as well as the swift and efficient manner that any problems or issues are dealt with.”

–Andrew Earl, Earl & Co Surveyors

 

“The staff at Vigo have been a pleasure to deal with at all times.  They’re not only friendly and polite but technically have solved every issue we’ve had.  They’ve also provided us with advice and information which has allowed us to improve our efficiency and save time around the office in our everyday tasks.”

–Joy Falzon, DPL Fabrications

 

“We appointed Vigo to solve our IT problems after being introduced to then at our local BNI networking event.  We were prompted to appoint them after hearing great things from other satisfied customers.

Tom Barbat, from Vigo attended our business premises with perfect punctuality.  The service was excellent.  He listened and understood exactly what our problems were.  Soon after arriving, Tom had networked the computers and our printers were working in conjunction with all our computers.  Tom had also solved our email problems which had been an ongoing saga!

The icing on the cake was when Tom poped back after the weekend to check everything was still in order!

How is that for service!!!

We thoroughly recommend Vigo IT Solutions.”

–Sandra Venables, MD Green Frog Consultancy

 

“What can I say, pensioners and IT!  Thankfully, you were on hand to sort out some home computing problems for my ‘new to a computer’ mother.  I was impressed with the speed with which you dealt with her enquiry and the professional and thoughtful service that she received.  Although it was only a small job, she was stll treated as an important client.  I would have no hesitation in recommending you to others.  Thanks once again for all your help.”

–Charlotte Pye

 

“At Aegis Law, we have a part time member of the team, Stuart Stanton, who takes responsibility for the day to day maintenance of our IT system, which consists of a virtual server, six users at our main office, two users at our Liverpool satellite office and facility for me to use the system, from home.

We have called upon you several times over the last couple of years, to troubleshoot problems that fall outwith Stuart’s skill-set, to provide support on major projects and to provide holiday cover when Stuart is away.

Whenever we have needed your help, you have arrived on site within no more than a couple of hours of our request.  You have fixed problems promptly and efficiently, at very affordable rates.

For a very frustrating period of six weeks from the beginning of May 2012, we experienced grave disruption as a result of our virtual server provider making major changes to our cloud set-up.  Eventually, we came to the realization that our virtual server provider was not equipped to resolve the difficulties we were experiencing, which is when we called upon you and your team.

Led by Mike Lewis, your team initially came in and carried out a fast and effective temporary fix which got us working again without interruptions.  Thereafter Mike set out a detailed plan for the comprehensive reinstallation and reconfiguration of our exchange server.  That work has now been completed and Mike remains in regular contact picking up and resolving minor teething issues as they arise.

Throughout, Mike has provided practical and knowledgeable advice without blinding me with jargon, and has come up with effective solutions to our problems.  He has worked very well with Stuart and our virtual server provider, managing to cut through the many obstacles that have arisen, get to the heart of the problem and provide us with the right solution.

It is my pleasure to recommend Vigo IT Solutions to any business that relies as we do on efficiently running IT systems in order to maintain continuity of service.”

–Gina Simpson, Aegis Law

 

“I had the pleasure of dealing with Tom from Vigo IT Solutions over the last few days.  I had a problem with my new router and was the pawn between 2 larger Companies, neither of whom could fix the technical problem. I should have called Vigo first.

Tom and Mike from Vigo tried a number of solutions, spoke to technical support on my behalf and even stayed late to test the router.  They sorted out my problem, that the other Companies could not resolve, with no down time to the working day.

I have no hesitation in recommending Vigo IT Solutions to anyone with any computer related problem and I’m sure you will their services for all future work.”

–John Byrne, MD Liscard Business Centre

 

“Since moving to Vigo, our IT system has worked like a dream. Their professionalism and can do attitude is what makes them stand out from the pack. We just wish we had done it sooner.”

–Claire Piercy, Clearground

 

“Vigo IT Solutions minds its P’s and Q’s: Prompt, precise, quick, quality. Kurt was all those and more when he came to Stick ‘n’ Step to solve a few IT issues. We’d definitely recommend them to anyone in need of IT help.”

–Kerry Roe-Ely, Stick n Step

 

“When my personal home laptop decided to stop working, not knowing what the problem was, I contacted you to ask if he could fix it.

You promptly arranged for the laptop to be delivered to your office, and within 24 hours had given me a diagnosis and a cost for the repair, which included recovery of important information which I though, had been lost forever. The repairs and reinstatement of the laptop where carried out promptly at a very reasonable cost, and the laptop was ready fro collection within a few days.

The repair and your sales service provided by you and your team at Vigo was first class in terms of response time, standard of work and cost. I therefore would not hesitate to highly recommend you and your colleagues at Vigo IT Solutions.”

–Neil Lacey, Cope & Co Solicitors